Thank you for shopping at Cinnamon & Sage. Below are our Shipping Policy terms and conditions.

Shipment processing time

All orders placed are processed and shipped within 2 – 3 working days of the day of order. No orders will be shipped or delivered on weekends or public holidays. We will strive to get your order packed and shipped faster than this time period.

If at any time we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If we foresee a significant delay in shipment of your order for any reason, we will contact you via email or telephone.

Shipping options & rates

We only deliver to the Republic of South Africa.

Flat rate shipping applies for orders less than R1000.00. This rate is R149.50.

Free courier delivery for orders above R1000.00.

Damages

We will package your goods with extreme care and have a trusted courier partner but Cinnamon & Sage is not liable for any products damaged or lost during shipping. Your package will be insured but the damaged item may not be available for replacement and a credit or voucher may need to be issued. If your order is lost, or damaged upon receipt, please send us an email including photos of the damage so we can follow up with our courier. 

Please save all packaging and damaged goods until your order is resolved.